We're looking for founding hotels to help shape the product. They will receive lifetime discounted pricing.
Early access — onboarding our first properties
Hotells is a guest app for iOS and Android, plus a dashboard for your team. Guests scan a QR code and message you about anything — extra towels, a late checkout, a restaurant table. Every request lands in one queue your staff actually watches.
Free setup for founding properties · No credit card · Live in days, not quarters
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Where we are
Hotells is in early access. We're onboarding our first partner properties right now, which means you get the people who build it on the other end of the line, a rollout shaped around how your property actually runs, and a say in what ships next.
We do the room list, the QR codes and the staff walkthrough with you. No implementation fee.
Founding hotels keep their discounted price for the life of the account, whatever we launch after.
You talk to the people who build it, not a ticket queue. Feature requests get answered, not filed.
How it works
No tablets to buy, no PMS migration, no staff training day.
On the key-card sleeve, the desk, or the back of the door. It opens Hotells already attached to their stay — no account to create, no room number to type, nothing for reception to explain.
“Two more towels.” “Can we keep the room until 3?” “Where's good for dinner?” They type it, or tap a request type. It works from the lobby, the pool, or the airport on the way in.
Every message and request lands in one queue — on the staff app and in the dashboard. Assign it, answer it, mark it done. Nothing gets lost between shifts.
The product
Three pieces. They're the whole product — we'd rather do these properly than list twenty things.
Guest ↔ staff chat
Guests write in plain language instead of filling in a form or calling a desk nobody is standing at. Your team replies from their phone or the dashboard, and the thread stays attached to the stay — so the night shift sees what the day shift already promised.
Service requests
Housekeeping, maintenance, room service, spa, late checkout — the guest picks a type or just describes it. Each request gets an owner and a status the guest can see, so nobody has to ring down and ask whether it happened.
Staff dashboard
A browser dashboard for the desk: what's open, who has it, and how long the guest has been waiting. Add staff, decide which team sees which kind of request, and pull the numbers when you need them.
One price per property, per month. Unlimited guests, unlimited messages, both apps and the dashboard included.
$99/month
Perfect for boutiques and small independents launching digital guest service.
$199/month
For busy city hotels and resorts needing richer controls and automation.
Let’s talk
Tailored rollout with integrations, training, and enterprise-grade support.
USD, billed monthly, excluding local taxes. Cancel whenever. Founding hotels keep their discounted price for the life of the account.
Yes — Hotells is a real iOS and Android app, which is what makes push notifications and off-property messaging work. Guests scan a QR code and land straight in the right conversation: there is no account to create and nothing for reception to explain.
No. Hotells runs alongside whatever you already use. Integrations are on the roadmap rather than shipped, so if a specific PMS matters to your rollout, tell us and it moves up the list.
A call, your room list, and a set of printed QR codes. We do it with you as part of onboarding, and there is no implementation fee for founding properties.
$99 per month up to 10 rooms, $199 per month up to 30 rooms, and a quote above that. It is one price for the property — guests and messages are unlimited.
We are in early access with our first partner properties. Ask us on the demo call and we will tell you plainly what has shipped, what is in progress, and what is still a plan.
They are encrypted in transit with TLS 1.3 and at rest with AES-256, they belong to your property, and we do not sell or share them. Full details are on our security page. Read our security page.
Two fields and a slider. We'll come back with a plan, a price, and an honest date we could have you live — usually inside a working day.